Maison Maubert – Privacy Policy
The protection of your personal data is a priority for us. In accordance with the General Data Protection Regulation (GDPR), this page explains how we collect, use, and protect your information.
1. Data Controller
The person responsible for the collection and processing of data is: Cécile Dissay & Yann Delarboulas – Maison Maubert, 9bis rue Daguerre, 63300 Thiers. Contact: [Insert your dedicated email address]
2. What data do we collect?
We only collect the information necessary to manage your stay:
- Identity: Last name, first name.
- Contact Information: Email address, phone number, postal address.
- Stay: Booking dates, number of guests, specific requests (e.g., food allergies for breakfast).
- Payment: Billing information (managed via our secure payment provider).
3. Why do we collect this data?
Your data is processed for the following purposes:
- Booking Management: Confirmation of your stay, billing, and communication prior to your arrival.
- Legal Obligations: Maintenance of the police register (for foreign guests) and accounting obligations.
- Experience Improvement: Responding to your inquiries via the contact form.
- Sending a newsletter or promotional offers (only if you have checked the consent box).
4. Data Retention Period
We do not keep your data longer than necessary:
- Booking Data: Retained for the duration of the contractual relationship.
- Accounting Documents (invoices): 10 years, in accordance with French law.
- Contact Requests: 1 year if no booking results from the inquiry.
5. Data Sharing
Your data is strictly confidential. It is never sold or rented to third parties. It is only transmitted to our technical service providers necessary for the operation of the service (e.g., online booking platform, accounting software).
6. Your Rights
In accordance with data protection laws, you have the right to access, rectify, delete, and object to the processing of your data. To exercise this right, simply contact us by email at the following address: [Your Email].
7. Security
We implement all necessary security measures (HTTPS protocol on the site, secure passwords) to protect your data against unauthorized access or disclosure.